Project Case Study
FirstCall Response Services
FirstCall has built its reputation on fast, personalized medical alert services—from helping seniors stay safe at home to supporting workers in high-risk situations across Ontario. They reached out for a website refresh that would reflect their decades of trust and service, while also improving user experience, enhancing security, and modernizing their online presence from top to bottom.
Strategic Goals
The client came to us needing a few important things: help securing an SSL certificate for their site, a fresh new look, and a way to reuse their existing content without starting from scratch. The top priorities were clear—make the site secure, give it a clean and professional redesign, and get it up and running quickly so they could get back to business without delay.
Project Highlights
This website got a serious glow-up. It wasn’t just a visual refresh—the whole experience was elevated. We gave the site a modern look and feel, made sure it was mobile-friendly and secure, and polished the content for better readability.
We also upgraded the visuals with new brand colours, clean fonts, and professional images that better reflect the heart of the business. The layout is now easier to navigate, and images are optimized to load quickly and look great on any device. And because trust matters, we added a clear Privacy Policy to show visitors their information is taken seriously.
I am very happy for the website created by Digital Marketing by Design for my company. It is well designed, functional and visually appealing. I highly recommend them.
Fresh, Modern, and Ready to Go.
This full website makeover brings everything up to date—both in style and function. From better content structure to improved branding and security, the new site is designed to look great, work smoothly, and leave a lasting impression. It’s now a polished online presence that truly represents the business and builds confidence with every click.