Tools and Resources for Virtual Assistant services

Ongoing Digital Support

Consistent, Reliable Support for Your Evolving Business

You’ve got a business to run. And while you could spend your time updating your website, tweaking designs, or troubleshooting a tech glitch… do you really want to?

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But, here’s the truth.

With ongoing support, you don’t have to do it all yourself.

I offer flexible, reliable support for entrepreneurs who want a go-to person for their digital needs—someone who understands your business, knows your brand, and is just an email away when something comes up.

Personalized Support

Whether you need a little or a lot, we’ll customize your support based on what’s most helpful for you. What Ongoing Support Can Include:

Website maintenance & updates

✔ Keep your site fresh, functional, and aligned with your current offerings
✔ Update images, content, layout, or seasonal elements

Design tweaks & branding refinements

✔ Adjust visuals to match your evolving brand style or messaging
✔ Create new assets while maintaining a cohesive look and feel

Social Media Posts—created & scheduled

✔ Campaign-specific or consistent weekly/monthly content
✔ Written, branded, and handled start-to-finish

New marketing materials or refreshes

✔ PDFs, flyers, social media graphics, or lead magnets
✔ Fresh designs that match your brand tone and visual identity

Tech support & troubleshooting

✔ Quick fixes and strategic problem-solving—no need to stress over updates or integrations

Responsive web design

“It was such a pleasure to work with Sharon.”

 She worked with me on several different marketing projects and was a great addition to my team. She is very detail-oriented and helped keep me organized, which is so important when you have a lot of things on the go at once. Sharon always delivered more than I expected. I never had to worry whether anything was done – because it always was!

Tracey D’Aviero

“This email represents us hitting our goal for this project!”

Not to say we’re done but this most definitely qualifies as a success. Thanks for your diligence and dedication.

Timothy S.

“Thank you so much for tackling this huge projects for us.”

 This has already helped us with our SEO strategy for our website and microsites and I know it will continue to have an effect in months to come. Many thanks for all your effort and hard work!

Sarah Golan

“She has been a pleasure to work with, bringing her attention to detail to every aspect of the tasks we set out for her.”

Her communication and interpersonal skills are excellent, and she always met our tight deadlines. This can be attributed to her strong organizational skills, efficiency and responsiveness to our requests, regardless of the lead time she was presented with.

Daphne T.

how I can help you

Why Ongoing Support Works

Whether you need a little or a lot, we’ll customize your support based on what’s most helpful for you. Ongoing Support will help you

✔ Stay focused on the big-picture while the details get handled
✔ Eliminate bottlenecks and keep your momentum going
✔ Work with someone who knows your business—and your voice—inside and out

This isn’t a help desk. It’s tailored, thoughtful support from someone in your corner.

Sharon King, Digital Marketing by Design

It’s never one-size-fits-all

We offer personalized support tailored to your unique needs and budget that feels “just right” for your business.

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Retainer Rates

This plan is perfect if you need a set number of support hours each month. With a prepaid retainer, you’re guaranteed our availability and get priority scheduling over hourly clients.

Tiered retainer plans start at 10 hours per month, and we track time in 15-minute increments.

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Project Rates

For larger design projects, like web design, we’ll agree on a flat project fee before getting started. A signed Project Service Agreement is required before work begins.

To kick off the project, a 50% deposit is needed, with the remaining balance due upon completion.

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Hourly Rates

This plan is great for clients who need short-term help or prefer a “pay-as-you-go” option. Tasks are billed at an hourly rate based on the agreed scope, with time tracked in 15-minute increments.

For first-time projects, there’s a 2-hour minimum, and payment is required upfront.

Let’s Keep Things Running Smoothly

You don’t have to figure out every update, fix, or design tweak on your own. Whether you need help consistently or just once in a while, I’m here to support you with care, clarity, and follow-through.

Let’s talk about what ongoing or retainer support could look like for your business.
Yes, let’s plan a call!

Stephen R. Covey

The key is in not spending time, but in investing it.