Business Support

system and process

What’s on your To-Do List?

Are your day-to-day tasks taking a toll on your productivity? We can address your immediate needs or work on a longer-term solution that fits seamlessly into your daily routine. We like to grow as you grow. Let’s chat and see how we can partner together to simplify your life and help your business thrive.

Virtual Administrative Support

Systems Support

Do you need a technically skilled and detailed oriented VA to set up and configure systems and applications to implement business processes?


    • Streamlining and systematizing your business processes so that you can work more efficiently and confidently knowing your business is running like a well-oiled machine

    • Managing and coordinating with third-party vendors and contractors on projects

    • Manage online marketing systems and software


    Subscribe newsletter

    Email Marketing

    We can help you save time Instead of spending your valuable time learning a new system, we will take care of it for you. We can design a beautiful email template for you to use as the foundation for your email sequences. This way, you can focus on your message and let us handle the technical details.


     • Getting started on your list building with Database and List Management or Set up

    • Email template design or creation of subscriber opt-in or newsletter sign-up forms

    • Data import/exports or ESP migrations

    • Email integration to connect your mailing list opt-in with your website

    Virtual Assistance

    Administrative Support

    We offer administrative support to assist you with your day-to-day tasks and help you stay on top of your workload. We are here to help.


    We can assist you with:

    • Calendar Management
    • Email Management
    • Presentations
    • Travel Planning
    • Editing & Proofreading
    • Word processing
    • Spreadsheet Building
    • Online File Management
    • Internet Research

    If a task that you need help with is not listed, please contact us to inquire.

    Digital Marketing by Design Discovery Session

    Business Process Setup

    Are you looking to implement tools that will boost your productivity or help you better manage your business?


      • Setting up tools such as password management, calendar booking, online file management

      • Integrating automation tools like Zapier into your business process

      • Setting up productivity tools such as Asana to manage your projects or Toggl to manage and track your time.

      Virtual Assistant Ontario
      Digital Marketing by Design

      Technical Support

      Don’t have the time or expertise to handle technical tasks or issues on your own? We can assist you with a wide range of technical support services. Whether it’s troubleshooting problems, installing software, or configuring systems, we’ve got you covered.


      • website hosting and maintenance, email setup and troubleshooting,

      • software application installation and configuration

      • managing online tools and platforms such as CRMs, project management systems, and online meeting software.

      • Process and data management

      social media

      Social Media Support

      Are you looking for assistance in crafting engaging social media content, as well as managing post scheduling and interactions with your followers? We’ve got you covered.

        • Creating content: Creative assistance with images, videos, infographics, captions, hashtag research

        • Posting and scheduling: This can be done manually or through social media management tools

        • Engaging with your audience: Responding to comments, answering questions, and engaging with your followers

        Customized Solutions

        Do you need administrative assistance but have a limited budget as a startup or solopreneur? Or, perhaps you’re an established business that’s not quite ready to hire full-time employees but need immediate support? We offer customized solutions with tiered retainer plans and project rates to fit your needs and budget.


        We have various Tiered Retainer Plans to fit your needs, which provide a set number of hours of support every month. These hours can be utilized within a 30-day period, but any unused time will not roll over to the next month.

        Project-Based Rates

        This pricing plan is ideal for clients who have a one-time project or require a fixed scale of work. We will determine the cost of the project after conducting a Discovery Session, and a signed Project Service Agreement will be required.

        Hourly Rates

        This is ideal for clients who are uncertain about the exact extent of support required or those who prefer “pay-as-you-go” services. Time is tracked in 15-minute increments. If this is our first collaboration, payment is required in advance with a two-hour minimum charge.

        Looking to accomplish some tasks today?

        We can help you with your growth journey by providing customized digital marketing and administrative support services. As a Virtual Support Professional, we cater to small to medium-sized businesses and entrepreneurs who need additional hands to help then achieve their business objectives while staying within your budget.


        “Working with Sharon has been a pleasure and exactly what I needed! I wanted to find ways to expand my business and prepare for future growth. Sharon really understood what I was trying to achieve and from our very first working call, she proved to be resourceful, creative and a problem-solver.

        Mary Trentadue


        “This email represents us hitting our goal for this project! Not to say we’re done but this most definitely qualifies as a success. Thanks for your diligence and dedication.”

        Timothy S.

        “Sharon helped us maintain the graphics, copy, and documentation required to market and promote our program each year.

        She has been a pleasure to work with, bringing her attention to detail to every aspect of the tasks we set out for her. Her communication and interpersonal skills are excellent, and she always met our tight deadlines. This can be attributed to her strong organizational skills, efficiency and responsiveness to our requests, regardless of the lead time she was presented with.

        I can highly recommend her based on her technical and interpersonal skills. Sharon was always very easy to work with, reliable, and accommodating. Those involved with the project would be more than happy to work with her again.”

        Daphne T.

        “It was such a pleasure to work with Sharon. She worked with me on several different marketing projects and was a great addition to my team. She is very detail-oriented and helped keep me organized, which is so important when you have a lot of things on the go at once. Sharon always delivered more than I expected. I never had to worry whether anything was done – because it always was!”

        Tracey D’Aviero

        “Thank you so much for tackling this huge projects for us. This has already helped us with our SEO strategy for our website and microsites and I know it will continue to have an effect in months to come. Many thanks for all your effort and hard work!”

        Sarah Golan